1. Accepting these terms
These terms are an agreement between you and PopMaker Pro ("we", "us") for your use of popmakerpro.com, the popup builder, website chat and related tools (the "Service"). By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you use the Service for a business, you agree on behalf of that business and confirm you have the authority to do so.
You must be at least 18 years old to use the Service.
2. The Service
PopMaker Pro lets you design popups, banners and forms, add them to your websites with a line of code, collect leads, see statistics, chat with your website visitors, and connect other tools. Some features are only available on certain plans.
3. Your account
- Give us accurate information and keep it up to date.
- Keep your password safe. You are responsible for everything done through your account.
- Tell us right away at hello@popmakerpro.com if you think someone else has used your account.
4. Plans, billing and cancelling
- Free plan: free to use with the features listed on our Plans page. Popups on the Free plan show a small "Powered by PopMaker Pro" badge.
- Pro plan: $9.99 USD per month, billed in advance through PayPal and renewed automatically each month until you cancel. Prices don't include any taxes that may apply.
- Cancelling: you can cancel anytime in your PayPal account (Settings, then Payments, then Manage automatic payments). When you cancel, no more payments are taken and your account goes back to Free right away. Nothing you made is deleted, but Pro-only features stop working.
- Refunds: payments are not refundable, including for partly used months, except where the law requires a refund. If something went wrong with a charge, contact us and we'll look into it.
- Price changes: we may change our prices. We'll tell you at least 30 days before a new price applies to you, and you can cancel before then.
- Usage limits: some features, such as automatic AI replies in the website chat, include a monthly allowance. When it runs out, the feature may be limited until the next month or until you add your own AI key.
5. White-label
Agencies can offer the Service to their own clients under their own brand. White-label pricing and any extra terms are agreed separately with us. An agency is responsible for its clients' accounts, for how it uses the Service, and for its own agreements with its clients. Clients of an agency should contact the agency first for support and billing.
6. Acceptable use
You agree not to use the Service to:
- break any law, including privacy, consumer protection and anti-spam laws;
- collect people's information without the notice or consent the law requires, or send them messages they didn't agree to receive;
- trick people, for example with fake prizes, fake login pages, or popups that pretend to be something else;
- show content that is illegal, hateful, violent, sexually explicit involving minors, or that infringes someone else's rights (such as copyrights or trademarks);
- spread malware or anything designed to harm devices or data;
- try to access other people's accounts or data, overload or attack the Service, or get around its limits or security;
- copy, resell or rebuild the Service, except through an agreed white-label arrangement.
We may remove content or suspend an account that breaks these rules, and we'll tell you why unless we're not allowed to.
7. Your content and your visitors
You own the content you create and upload, and the leads you collect. You give us permission to store, copy, display and process that content only as needed to run the Service for you (for example to show your popups on your website and send you your leads).
You are responsible for your content and for how you use the information you collect from your visitors. That includes having a privacy policy on your own website that explains the popups and chat, and getting any consent the law requires. Our Privacy Policy explains how we handle this information on your behalf.
If you send us ideas or feedback, we may use them to improve the Service without owing you anything.
8. Website chat and automatic replies
The website chat can answer your visitors automatically, using your questions and answers or an AI assistant that works from the information you give it. Automatic replies can sometimes be wrong or incomplete. You are responsible for the information you give the chat, for checking your conversations, and for any promises made to your visitors. Don't use automatic replies for medical, legal, financial or emergency advice.
9. Other services
The Service works with other companies' services, such as PayPal, GoHighLevel, Twilio, Zapier and email and AI providers. Your use of those services is covered by their own terms, and we aren't responsible for them. If a connected service changes or stops working, related features of PopMaker Pro may stop working too.
10. Changes and availability
We're always improving the Service, so features may be added, changed or removed. We aim to keep the Service running at all times but can't promise it will never be interrupted, for example during maintenance or problems with our providers. If we remove a paid feature you rely on, we'll let you know in advance.
11. Ending your account
You can stop using the Service at any time and ask us to delete your account. We may suspend or close an account that breaks these terms, puts others at risk, or hasn't paid, and we'll give notice when we reasonably can. If your account is closed, your popups stop showing on your websites. Sections that by their nature should continue (such as ownership, limits of liability and indemnity) still apply afterwards.
12. No warranties
The Service is provided "as is" and "as available". As far as the law allows, we don't make promises about the Service beyond what's written in these terms, including that it will meet every need, be error-free, or produce any particular number of leads or sales.
13. Limit of liability
As far as the law allows, we won't be responsible for indirect or consequential losses, such as lost profits, lost data or lost business. Our total responsibility for any claim about the Service is limited to the amount you paid us in the 12 months before the claim, or $50 USD if you haven't paid us anything. Nothing in these terms limits anything the law doesn't allow us to limit.
14. Indemnity
If someone makes a claim against us because of your content, your use of the Service, or your breaking these terms or the law, you agree to cover the reasonable costs and losses that result.
15. Governing law
These terms are governed by the laws of the Republic of the Philippines. Before going to court, please contact us so we can try to solve the problem together. Any dispute that can't be solved that way will be handled by the courts of the Philippines, unless the law where you live gives you the right to go to your local courts.
16. Changes to these terms
We may update these terms. We'll change the date at the top, and if the changes are important we'll let you know by email or in the app at least 15 days before they take effect. If you keep using the Service after that, you accept the new terms.
17. Contact us
Questions about these terms? Email hello@popmakerpro.com.